MailBridge / Docs
Status mailbridge.ai
Documentation API Reference

Docs·Integrations

Integrations

Connect MailBridge to the tools your team already lives in. Every integration takes less than 5 minutes to set up.

Overview

MailBridge connects to your communication and project management tools via OAuth. Once connected, triaged emails are automatically posted, filed, or assigned — based on the routing rules you define.

SlackLiveDiscordLiveLinearLiveClickUpLiveCustom webhookLive

Slack

Most popular

Route triaged emails directly into Slack channels. Reply to customers from inside a thread without ever touching your inbox.

Setup steps

  1. 1

    Go to Settings → Integrations in your MailBridge dashboard.

  2. 2

    Click Connect next to Slack and complete the OAuth flow — you'll be prompted to authorise MailBridge in your workspace.

  3. 3

    Select a default channel. This is where emails land when no routing rule matches.

  4. 4

    Optionally set up routing rules under Settings → Routing to send specific email categories (e.g. bug_report, billing) to dedicated channels.

MailBridge needs the channels:write and chat:write permissions. It will never read messages or DMs.

Discord

Add the MailBridge bot to your Discord server and receive triaged emails as rich embeds in any channel you choose.

Setup steps

  1. 1

    Go to Settings → Integrations and click Connect next to Discord.

  2. 2

    You'll be redirected to Discord's OAuth page. Select the server you want to add MailBridge to and authorise the bot.

  3. 3

    Back in MailBridge, choose the default channel from the dropdown — this is where all triaged emails are posted.

  4. 4

    Use routing rules to fan out different email categories to separate channels.

The bot only requires the Send Messages and Embed Links permissions.

Linear

Automatically create Linear issues from triaged emails. Bug reports, feature requests, and more go straight into your backlog.

Setup steps

  1. 1

    Go to Settings → Integrations and click Connect next to Linear.

  2. 2

    Authorise MailBridge to access your Linear workspace via OAuth.

  3. 3

    Select which team and project new issues should be created in by default.

  4. 4

    Configure per-category routing: e.g. bug_report → Bug Reports project, feature_request → Roadmap.

Linear integration is available on the Professional plan.

ClickUp

Turn support emails into ClickUp tasks automatically. Assign them to the right list, set priority, and keep your team on top of requests.

Setup steps

  1. 1

    Go to Settings → Integrations and click Connect next to ClickUp.

  2. 2

    Complete the OAuth flow to grant MailBridge access to your ClickUp workspace.

  3. 3

    Choose the default Space, Folder, and List where new tasks should be created.

  4. 4

    Optionally map email categories to different lists or set a default priority level.

ClickUp integration is available on the Professional plan.

Custom via webhooks

Don't see your tool? MailBridge fires a real-time webhook on every email event — so you can pipe data into anything: Zapier, Make, Notion, HubSpot, or your own backend.

Setup steps

  1. 1

    Go to Settings → Webhooks and click Add endpoint.

  2. 2

    Enter your endpoint URL — this is the URL MailBridge will POST to on every event.

  3. 3

    Select which events to subscribe to (e.g. email.triaged, email.closed).

  4. 4

    Copy the webhook secret and use it to verify incoming payloads on your server.

Read the full Webhooks guide for payload shapes, signature verification, and retry behaviour.

Missing an integration?

We're actively adding new integrations. Email us or reach out on X to request one — popular requests ship first.